Corporate Governance
Conflict of Interest Policy
All Board members and employees are required to comply with All Saints Home’s Conflict of Interest Policy. They are to act in the best interests of the organisation with clear policies and procedures to declare, prevent and address any conflict of interest.
All Board members are required to declare their conflict of interest on an annual basis and as and when a conflict may arise during the course of the year.
Risk Management Policy
All Saints Home’s risk management framework includes a risk management policy which sets out the process for the regular identification, assessment, monitoring and reporting of risks. It also includes how risks identified are recorded and the control measures developed around the management of key risks. The policy also emphasises the importance of timeliness of incident reporting such as the escalation of emergency or contingency events.
Volunteer Management Policy
All Saints Home has a Volunteer Management Policy in place which sets out key processes and procedures to ensure effective volunteer management. The policy includes screening, recruitment, deployment, training and recognition of our volunteers. All volunteers are also briefed on their roles and responsibilities in accordance with the volunteer handbook and the Code of Conduct and Ethics for Volunteers. Volunteer Satisfaction Surveys are also conducted periodically to review and enhance satisfaction levels and processes.
Whistleblowing Policy
A Whistleblowing Policy is in place to provide an avenue for employees and external parties to raise concerns over any suspected wrongdoing such as fraud, serious control or compliance breaches, and ethical matters or violation of laws. A channel is provided whereby a whistleblower may, in good faith, contact the Audit and Risk Committee Chairman directly without fear of reprisal, discrimination or adverse consequences. The channel is as follows:
Email
whistleblowing@allsaintshome.org.sg
Mail
Private & Confidential
The Audit and Risk Committee Chairperson
All Saints Home (Tampines), 11 Tampines Street 44, Singapore 529123
Supplier Code of Conduct
All Saints Home is committed to fostering ethical partnerships and sustainability. The Supplier Code of Conduct sets out our expectations for suppliers to uphold integrity, transparency, and respect for all individuals in their business practices. View the full Supplier Code of Conduct here.
Disclosure and Transparency
All Saints Home makes available to its stakeholders an annual report that includes information on its programmes, activities, audited financial statements, Board Members and executive management. The annual report and financial statements are also made available on our website for public access.
Personal Data Protection Act
In compliance with the Personal Data Protection Act 2012, All Saints Home will not share any personal details with a third party without one’s consent, and all personal data is kept strictly confidential. All Saints Home also adheres to the advisory guidelines developed by The Personal Data Protection Commission (PDPC) for the healthcare and social service sectors.
For any enquiries or feedback relating to your data which the All Saints Home collects, please contact our Data Protection Officers (DPOs) via email at dpo@allsaintshome.org.sg. You may also visit the PDPC website for more information.
Public Image
All Saints Home is committed to lawful and ethical behaviour in all its activities and requires that Board Members and employees conduct themselves in a manner that complies with all applicable laws, regulations & internal policies. They should also uphold the core values of All Saints Home and accurately portray All Saints Home’s image to the members, donors and the public.